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All the 1-Star Revies for Sir Grout — Compiled.
Queens, NY
11/19/2018
Unfortunately, I can not actually comment on the services. I scheduled 3 appointments, and all 3 were no shows, with no prior notification.
After setting up an initial appointment over the phone, I received and email asking to reschedule at a later time the same day — should add that this was the day before the scheduled appointments
I responded that I would not be able to do so, and suggested another date/time. I did not receive a response, and no one showed.
I then called back to schedule another appointment, and for the second and third time, no shows.
UPDATE: Eddie, the owner of this establishment tried to bully me into removing my negative review, and told me to “get help” — we can add not very professional to the list.
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New York, NY
6/23/2020
Don’t bother calling if you don’t have at least $750 of work to do, which is their minimum. The phone technician didn’t tell me so when I booked the estimate.
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Manhattan, NY
7/14/2019
This is the most unprofessional service I ever used. Be prepared to redo whatever you hired them to do over, and if you complain about their…
